Bring barista-quality coffee home with the Smeg Bean To Cup Coffee Machine. Its sleek matte white design will look stunning on your kitchen counter, while the ‘One Touch’ function lets you craft your favourite drinks effortlessly. Whether you’re craving a rich espresso, creamy cappuccino, or velvety latte macchiato, this machine has you covered. The 19 bar pump ensures optimal extraction for a full-bodied flavour, and the built-in grinder delivers freshly ground beans every time. Customise your coffee’s strength and length to suit your taste. Cleaning is a breeze with the included accessories. Experience café-style coffee at the touch of a button with the BCC13WHMAU, backed by a 2-year manufacturer’s warranty.
Key Features
- Automatic coffee machine with plastic body and aluminium front
- Compatible with whole coffee beans
- 1350 Watt power, 19 Bar pump, 1.4 Litre water tank
- Integrated grinder and milk frother for café-style drinks
- Thermoblock heating system with one touch function
Shipping & Delivery
1. Delivery area
Koala Gadgets currently ships to all regions of Australia.
2. Delivery services
We partner with reliable Australian shipping carriers,
including Australia Post, StarTrack, and CouriersPlease.
The carrier for each order is selected based on the type of product,
delivery address, and service availability.
3. Shipping costs
We offer free standard shipping on orders within Australia.
4. Delivery time
Standard delivery within Australia takes
3–9 business days.
5. Shipping support
If you have any questions about shipping or the status of your order,
please contact our customer support team:
Email:
help@koalagadgets.com.au
Phone:
+61 480 898 522
Refunds & Returns Policy
Return period
We accept requests for returns or exchanges
within 30 days of receiving your order.
Circumstances under which a return or exchange is possible
Returns or exchanges may be available in the following cases:
- the item was damaged during delivery
- the item turned out to be defective or faulty
- the item received does not match the order
- the customer wishes to return the item
- the wrong item was ordered
Return policy
To process a return, the item must:
- must be returned within 30 days of delivery
- be in good condition
- show no signs of significant wear or damage
- be returned with all parts and accessories, if possible
In some cases, proof of purchase may be required.
Refunds and exchanges
Once we have received and inspected the returned item,
we will notify you of the outcome of your return request.
If approved, the following may be proposed:
- refund
- exchange
- replacement
Return shipping cost
If the item was damaged, defective,
or sent in error, we will cover the return shipping costs.
If you return an item that is not defective,
you may be responsible for the return shipping costs.
The original shipping cost is non-refundable.
How to request a refund
To request a return or exchange,
please contact our customer support team:
Email:
help@koalagadgets.com.au
Phone:
+61 480 898 522
Or use the contact form on our website.
Please include:
- order number
- brief description of the issue
- photos of the item (if necessary)
Please wait for confirmation from our customer support team
before shipping the item.
Return Address
15 Barnett Pl, Molendinar, QLD 4214, Australia
Product packaging
We recommend returning the item in its original packaging
and packing it securely for safe transport.
Refund processing time
Once the item has been received and inspected,
the refund, if approved, will be processed within 14 days.
Refund Policy
Refunds will be issued via the same payment method
used when placing the order.
Undelivered orders
If your order has not been delivered,
please contact us.
We will check the delivery status and,
if the package is confirmed to be lost,
we will offer to reship it or issue a refund.
Payment Policy
At Koala Gadgets, we provide transparent payment options
for all orders. Our payment processes are designed to follow
standard industry protocols for data handling and order fulfillment.
Card Payments (via Stripe)
We accept major credit and debit cards,
including Visa, Mastercard, and American Express.
-
Processing:
All card transactions are processed through
Stripe, a third-party payment infrastructure provider.
-
Data Handling:
Payments are handled via encrypted channels.
Koala Gadgets does not store your full card details
on our servers.