Say goodbye to the hassle of vacuuming and mopping with the Dreame L10s Pro Ultra Heat Robot Vacuum and Mop. This clever little robot does it all for you, even emptying its own dustbin and cleaning its own mop. With a powerful 7000Pa suction and dual rotary mops, it makes short work of dirt and grime on any surface. The advanced laser, gyro, ultrasonic, and camera sensors help it navigate your home effortlessly. You can control it hands-free with Google or Alexa, or use the app to set cleaning schedules, no-go zones, and more. The 5200mAh battery gives you up to 220 minutes of cleaning time. When it’s done, it returns to the base station to recharge, wash its mops at 58°C, and empty the 4.5L dustbin. Measuring 350 x 350 x 97mm and weighing 4.1kg, it’s the perfect size to clean under furniture. The RLL82CE comes with a 1-year warranty and everything you need to get started. Why spend your weekends cleaning when this little robot can do it for you?
Key Features
- 4.5 Litre bin capacity with bagged design
- 1000 Watt power, 7000 Pascal suction, for hard floors and carpets
- 5200mAh battery, up to 220 minutes runtime, 3.5 hour charge
- Pathfinder Technology navigation, app control, Alexa and Google Assistant compatible
- Dual rotary mops, mop self-cleaning, 58°C hot wash
Shipping & Delivery
1. Delivery area
Koala Gadgets currently ships to all regions of Australia.
2. Delivery services
We partner with reliable Australian shipping carriers,
including Australia Post, StarTrack, and CouriersPlease.
The carrier for each order is selected based on the type of product,
delivery address, and service availability.
3. Shipping costs
We offer free standard shipping on orders within Australia.
4. Delivery time
Standard delivery within Australia takes
3–9 business days.
5. Shipping support
If you have any questions about shipping or the status of your order,
please contact our customer support team:
Email:
help@koalagadgets.com.au
Phone:
+61 480 898 522
Refunds & Returns Policy
Return period
We accept requests for returns or exchanges
within 30 days of receiving your order.
Circumstances under which a return or exchange is possible
Returns or exchanges may be available in the following cases:
- the item was damaged during delivery
- the item turned out to be defective or faulty
- the item received does not match the order
- the customer wishes to return the item
- the wrong item was ordered
Return policy
To process a return, the item must:
- must be returned within 30 days of delivery
- be in good condition
- show no signs of significant wear or damage
- be returned with all parts and accessories, if possible
In some cases, proof of purchase may be required.
Refunds and exchanges
Once we have received and inspected the returned item,
we will notify you of the outcome of your return request.
If approved, the following may be proposed:
- refund
- exchange
- replacement
Return shipping cost
If the item was damaged, defective,
or sent in error, we will cover the return shipping costs.
If you return an item that is not defective,
you may be responsible for the return shipping costs.
The original shipping cost is non-refundable.
How to request a refund
To request a return or exchange,
please contact our customer support team:
Email:
help@koalagadgets.com.au
Phone:
+61 480 898 522
Or use the contact form on our website.
Please include:
- order number
- brief description of the issue
- photos of the item (if necessary)
Please wait for confirmation from our customer support team
before shipping the item.
Return Address
15 Barnett Pl, Molendinar, QLD 4214, Australia
Product packaging
We recommend returning the item in its original packaging
and packing it securely for safe transport.
Refund processing time
Once the item has been received and inspected,
the refund, if approved, will be processed within 14 days.
Refund Policy
Refunds will be issued via the same payment method
used when placing the order.
Undelivered orders
If your order has not been delivered,
please contact us.
We will check the delivery status and,
if the package is confirmed to be lost,
we will offer to reship it or issue a refund.
Payment Policy
At Koala Gadgets, we provide transparent payment options
for all orders. Our payment processes are designed to follow
standard industry protocols for data handling and order fulfillment.
Card Payments (via Stripe)
We accept major credit and debit cards,
including Visa, Mastercard, and American Express.
-
Processing:
All card transactions are processed through
Stripe, a third-party payment infrastructure provider.
-
Data Handling:
Payments are handled via encrypted channels.
Koala Gadgets does not store your full card details
on our servers.